PRIVACY POLICY

Emu Music is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose information when you use partner.emumusic.com.

1. Who We Are

Emu Music is a Christian music ministry based in Australia, dedicated to serving churches with biblically rich, congregational music and resources. This site, partner.emumusic.com, is a platform for our partners and supporters.

2. What Information We Collect

We may collect the following types of personal information:

  • Contact information: such as your name, email address, mailing address, and phone number.

  • Account information: including username, password, and access preferences.

  • Donation or payment details: for processing financial support or product purchases.

  • Usage data: including IP address, browser type, pages visited, and interactions with the site.

  • Any information you voluntarily provide: such as survey responses, feedback, or messages sent via contact forms.

3. How We Collect Information

We collect personal information in the following ways:

  • When you sign up for an account or partner with us

  • When you make a donation or purchase

  • When you fill out forms, provide feedback, or contact us

  • Through automated tracking technologies (cookies, server logs, analytics tools)

4. How We Use Your Information

We may use your information to:

  • Provide and manage access to partner resources

  • Communicate updates, opportunities, and relevant ministry news

  • Process donations, subscriptions, or purchases

  • Improve our website and services

  • Comply with legal and financial obligations

5. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Trusted third-party service providers (e.g., payment processors, mailing platforms)

  • Legal authorities, where required by law

  • Internal Emu Music staff, for the purposes of ministry support and administration

All third-party providers are contractually obligated to handle your data in compliance with privacy standards.

6. Cookies and Tracking Technologies

We use cookies and similar tools to improve user experience, monitor site performance, and analyze usage patterns. You can manage your cookie preferences through your browser settings.

7. Data Security

We take appropriate steps to protect your personal information from misuse, loss, and unauthorised access, including:

  • Secure servers and encrypted data transmission

  • Role-based access controls

  • Regular system updates and monitoring

However, no method of online transmission is completely secure, and you share information at your own risk.

8. Accessing and Updating Your Information

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (subject to legal obligations)

Please contact us at [insert contact email] to make a request.

9. International Users

If you are accessing this site from outside Australia, be aware that your information may be transferred to, stored, and processed in Australia. By using our site, you consent to this transfer.

10. Changes to This Policy

We may update this policy from time to time. Continued use of the site constitutes acceptance of the changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

 

Emu Music
Email: hello@emumusic.com
Website: https://emumusic.com